Privacy Policy

Last Updated: March 25, 2025

1. Introduction

AutoCarbon ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (autocarbon.co) or use our services.

2. Information Collection

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Vehicle information (make, model, year, license plate number)
  • Service history and requests
  • Payment information
  • Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website addresses

We use Google Analytics and other tracking technologies to collect this information.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your service requests
  • Communicate with you about services
  • Send you appointment reminders and updates
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Disclosure of Your Information

We may share your information with:

  • Service providers and contractors who assist in our operations
  • Payment processors for transaction processing
  • Marketing and analytics providers
  • Law enforcement or government agencies when required by law
  • Professional advisors (lawyers, accountants, etc.)

We do not sell your personal information to third parties.

5. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request information about how we use your data

California residents may have additional rights under the CCPA.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

9. Third-Party Services

9.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • Device information

You can learn more about how Google uses your data at:Google Privacy Policy

9.2 Payment Processors

We use secure third-party payment processors to handle payment transactions. These processors have their own privacy policies governing how they handle your information.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: claims@autocarbon.co

Phone: (916) 259-9539

Address: 1131 W Sunset Blvd B, Rocklin, CA 95765